How can we help?
Find a quick answer below, or write to us and we’ll reply by email.
How does Solvemate work?
Everyone picks four questions about themselves, each with answer options. Choose someone, guess how they answered, and if you get all four right, you match and can start chatting.
What kind of questions are there?
Fun, personal questions that say something about a person, like what they do on holiday or how they take their coffee. You pick your own, so people who solve you learn something real.
What are Supersolve and Reveal answer?
Reveal answer gets you past a question you’re stuck on: it counts as right and moves you on. Supersolve matches you without answering the questions. Solvemate Basic includes some of each every week, and you can get more in the app.
Is Solvemate free?
Yes, Solvemate is free to download and use. Optional subscriptions and in-app purchases unlock extras.
How do I report or block someone?
Open their profile or your chat with them and choose Report or Block. They won’t know you reported them, and our team reviews every report.
How do I delete my account?
Delete it in the app from Settings. If you can’t sign in, send the form below with “I want to delete my account” in your message, using the email address of your account.
Is Solvemate safe?
Profiles are moderated, Solvemate is 18+ only, and your data is protected. Read our Child Safety Standards and Privacy Policy for details.
Write to our team
Questions, feedback or a problem with your account? Tell us what happened and we’ll reply to the email address you give.